SERVICES
We recognize that it can be challenging to face healthcare setbacks and navigate the healthcare system by yourself, which is why our team of healthcare advocates is here to provide exceptional assistance at every stage of life. Our advocates are professionals who can help alleviate the practical, financial, and emotional burdens that come with health issues, allowing you to focus on your recovery with peace of mind and time.
Patient Advocacy
Have someone by your side every step of the way. Advocates help our clients communicate and coordinate with their healthcare providers, ensure they are being heard, and help them access timely and effective solutions to their health issues. They can assist with:
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Appointment scheduling and transportation
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Advocating on your behalf with medical practitioners and hospitals
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Researching and choosing primary and specialty care providers
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Obtaining and reviewing medical records
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Medication management
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Providing education about diagnosis and treatment options
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Coordinating referrals, second opinions, emergency care, durable medical equipment, wellness support, hospital transitioning, and more
Healthcare Navigation
Advocates help guide our clients through the logistical and administrative challenges of our complex, ever-changing healthcare and social services systems. They leverage their extensive experience within the healthcare system to serve as a bridge between our clients, medical providers and institutions, insurance providers, and even government agencies. This includes:
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Providing a review of health insurance benefits
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Analyzing and negotiating medical and insurance bills
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Guidance with social services like Medicare, Medicaid, Medi-Cal, Disability Insurance, Veterans Benefits, and more
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Researching and applying for admission to specialist facilities
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Mediating or managing grievances with providers or facilities
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Building client's confidence in better understanding all options with healthcare
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Family care coordination and communication
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Healthcare navigation for all ages
Caregiver Coaching
We are intimately familiar with the struggles and challenges faced by caregivers. If you are a caregiver to a family member or other loved one, we can help. We provide direction for this important work, connecting our clients to education and resources related to:
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Chronic care management
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Palliative and hospice care
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Home health care
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Wellness and safety concerns
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Social services and benefits
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Conservatorships and guardianships
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Asset Management
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Power of Attorney
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Alternative housing and placement
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Individualized health education
Interested in a free consultation?
Everyone Needs a Healthcare Advocate