SERVICES

Healthcare advocates provide a wide range of services to help our clients obtain appropriate care that addresses their needs and improves their well-being. Facing health concerns and navigating the healthcare system alone can be overwhelming, costly, and time-consuming – but a professional healthcare advocate can help you navigate with ease. They alleviate the practical, financial, and emotional burdens that coincide with health issues, giving our clients their time and peace of mind back.

PATIENT ADVOCACY

Have someone by your side every step of the way. Advocates help our clients communicate and coordinate with their healthcare providers, ensure they are being heard, and help them access timely and effective solutions to their health issues. They can assist with:

  • Appointment scheduling and transportation

  • Advocating on your behalf with medical practitioners and hospitals

  • Researching and choosing primary and specialty care providers

  • Obtaining and reviewing medical records

  • Medication management

  • Providing education about diagnosis and treatment options

  • Coordinating referrals, second opinions, emergency care, durable medical equipment, wellness support, hospital transitioning, and more
     

HEALTHCARE NAVIGATION

Advocates help guide our clients through the logistical and administrative challenges posed by our complex, ever-changing healthcare and social services systems. They leverage their extensive experience within the healthcare system to serve as a bridge between our clients, medical providers and institutions, insurance providers, and even government agencies. This includes:

  • Providing a review of health insurance benefits

  • Analyzing and negotiating medical and insurance bills

  • Guidance with social services like Medicare, Medicaid, Medi-Cal, Disability Insurance, Veterans Benefits, and more

  • Researching and applying for admission to specialist facilities, like substance abuse treatment programs or psychiatric health facilities

  • Mediating or managing grievances with providers or facilities

CAREGIVER COACHING

We are intimately familiar with the struggles and challenges faced by caregivers. If you are a caregiver to a family member or other loved one, we can help. We provide direction for this important work, connecting our clients to education and resources related to:

  • Chronic care management

  • Palliative and hospice care

  • Home health care

  • Wellness and safety concerns

  • Social services and benefits

  • Conservatorships and guardianships

  • Asset Management

  • Power of Attorney

  • Alternative housing and placement

Interested in a free consultation?